Privacy Policy
Purion operates this website to provide information about our products and to handle enquiries from customers ("the Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services or otherwise communicate with us.
By using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
Personal information we collect
"Personal information" means information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect:
- Contact details — your name, company, address, phone number and email address, when you submit an enquiry or contact us.
- Communications with us — the information you include in emails, enquiry forms or phone calls.
- Device and usage information — information about your device, browser, IP address and how you interact with the Services, collected through standard web hosting logs and any analytics tools we use.
How we use your personal information
- Responding to enquiries — to provide pricing, product information, samples and support, and to maintain our business relationship with you.
- Providing and improving the Services — to operate the website and improve our products and content.
- Marketing — where you have asked to hear from us, we may send updates about products and supply. You can opt out at any time.
- Security and legal reasons — to protect the Services and to comply with applicable law.
How we disclose personal information
We may disclose personal information to service providers who perform services on our behalf (such as web hosting, email, customer relationship management and freight), when you direct us to, or where required by law. We do not sell your personal information.
Third party websites and links
The Services may link to websites operated by third parties. We are not responsible for the privacy or security of those sites. Review their policies before providing personal information.
Security and retention
No security measures are perfect, and we cannot guarantee the security of information in transit. We retain personal information only as long as needed to respond to you, provide the Services, comply with legal obligations and resolve disputes.
Your rights and choices
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. You may opt out of marketing communications at any time. Contact us using the details below to exercise these rights.
Complaints
If you have a complaint about how we handle your personal information, contact us using the details below. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.
Contact
Questions about our privacy practices, or wish to exercise your rights? Email daryl@purion.com.au or call 0458 100 500.
This policy is a general statement of our practices and is provided for review by our legal adviser. It does not constitute legal advice.